I just wanted to send a quick note letting you know how pleased we are to have chosen Torchmate/Lincoln as our supplier. We always receive quick help from all the tech support folks there and that was especially true this past week.
"The plasma gave it the burned edge character that I had on the other leaves in my art and the whole process took twenty minutes to do the same thing it took me two days to do before."
"I have to compliment your company on its great service."
"After having the machine for a few months, I’d have to say it has already more than paid for itself."
The company I work for, recently acquired a Torchmate X, I have gone through the three day training program, and am completely amazed by how easy it was to learn, and how much less effort my job has become.
"It's here. It's built. It's working. It's absolutely f*****g brilliant!"
"Usually the new car smell goes away, or the excitement of a new toy as a kid wears off. Not at all with my Torchmate."
"7 plus years on my Torchmate 5x10 table, still going strong, haven’t replaced anything,(except torch consumables) not even a timing belt."
"I am amazed by the speed and quality of the burn...We just completed in 3 hours what would have been an 8 hours shift job."
Syracuse High School spreads the word about Torchmate products, customer service, and technical support to other local schools.
"The machine has not only accelerated our works, it has as well increased our clientele, our performance and quality."
"I can also say that I was sending 5+ emails a day with Torchmate as we finally started to get the table dialed in and their customer service is amazing."
"I want to thank all of you for the great service, I am shocked on how fast it shipped!! good job guys!!"
"We currently run a part on [our 2x2 system] that we had laser cut by a local fab shop and it saved us over $35,000 in just one year."
"I just wanted to write you and thank you for your continued support. You have always explained the answers to any problem I've had and really helped me run my machine to its fullest potential. With this Torchmate X I have been able to grow my business tremendously."
The personal attention that your company has shown to our organization is the main reason we like to highlight our partnership. Most people would like to help veterans; Torchmate does.
A great testimonial to the pride of being a Torchmate Owner. Order a Torchmate banner and your shop will be featured on our website! Click here to view Torchmate customer shop photos.
Your system works great, and your customer service is the absolute best I have ever experienced. I highly suggest a Torchmate plasma cutting system for everyone!
We will be a Torchmate customer for life. Keep up the Great service!!!!
The technical support is the best I've seen. I wish all tool companies had the same business plan as Torchmate!
With customer service like this I don't know why anyone would buy another machine.
Over 100 degrees F in the shop, but this machine doesnt care. Started chompin on this sheet of 1/2" plate and never looked back, didnt miss a cut, never even glitched...so cool
I must say these guys are top notch!!!
...Awsome support for not being in warranty. Thanks Jake!!
Torchmate customer Dick Roberts has created a 3 part DVD series that not only introduces you to the world of CNC but also walks you through his experiences working with a Torchmate 2.
Gentlemen I would like to let you know that we are close to getting our new unit up and running and so far dealing with your company has been a pleasure...
Torchmate X Gantry Kit
The company has great customer service, the products function as advertised, and its amazing how much easier building ANYTHING has become in the shop.
Im a Full-Time Student at Everett Comm. College and I use a 4x6 Torchmate table to do alot of Wall Art for the EvCC AWS Chapter. I personally think its the best thing since the Dark-Ages....
Thank you guys for making an affordable plasma table that small businesses can afford, without giving up the first born.
I would like to express how good it´s been with the Torchmate 3. I have had it for over 1 year, and it has exceeded my expectations...
Because of the above and beyond help that I got with my second Torchmate 1 I have told anyone who will listen how great Torchmate is.
I wanted to start by telling you this machine is one of the greatest things I have ever owned and couldn't be happier with my decision to go with Torchmate!
We love our Torchmate and even more the great support we get when we have questions!
Best investment ever! No competition comes close to a Torchmate!
Thanks for the tech call this morning! Their sales team saw I was having some small troubles on my machine from a Jeep forum and took the time to call me! Was not expecting that, great customer service right there!!!!
I purchased a 4X4 from you guys at the beginning of March. I love this machine! It has allowed me to do things I never imagined and precision never before seen. Simply amazing. It has allowed me to really expand my business.
I'm glad I chose Torchmate, I'm sure it will be a long and happy relationship.
Thanks for all the support you guys offer and for the follow ups. It is truly refreshing to work with a company that takes so much pride in taking care of its customers.
I wanted to let you know that the machine is working with the tube cutter and I have been producing on it. I am happy with the results. I want to thank you and the team for the continuous support.
The Torchmate machine was the best investment I have made in the shop. It just works. Even the small Growth Series machines have the potential to do serious industrial work.
"Thank you for all the time you spent yesterday helping me resolve the issue we were having with our machine. I must say, I am extremely pleased with the level of service we are receiving from everyone at Torchmate!"
"The technical assistance you guys provide is phenomenal. We are thankful that we can call you if we ever get hung up, and within minutes we're right back to work."
The honkershop supermanx/monstermanx project is complete. Thanks to all our industry sponsors and enthusiasts.
The Retrofit kit update for the plasma cutter is one of the best investments our family business has made.
Thank you Torchmate!
Within 15 minutes we went from a drawing on the computer to a perfect Monster Logo on the table. The Torchmate table has allowed us to make custom parts without wearing out band saw blades.
"It continues to make us more relevant," said Tim Fortune, KTEC director. "In order for us to provide students with the highest possible skill set to be successful in the workforce..."
Both the machine and Torchmate's staff have continued to exceed our expectations. The capabilities of our Torchmate have improved the way we do business.