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How long has Lincoln Electric Cutting Systems been in business?
In 1979, in Harwood, Maryland, Applied Robotics, Inc. began offering a low-cost, motor-driven, pantographic shape cutting machine, the Torchmate. It allowed an operator to trace the shape of an existing part and make a torch-cut replica from metal quickly, easily, and with reproducibly high-quality. With such equipment, thousands of smaller production shops and prototype makers were able to improve their profitability and the satisfaction of their own customers. This was Torchmate’s exact purpose: to increase quality and value for customers while lowering the cost of the products.
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Does Torchmate have technical support?
Torchmate Phone support is available Monday – Friday, 7:00 am - 4:00pm Pacific Standard Time.
Lincoln Electric will make every effort to handle phone calls promptly, but due to the nature of machine diagnoses and the varied capabilities of machine operators, we cannot guarantee hold wait times for phone-in technical support. Technical support includes CNC plasma machine assembly, troubleshooting, configuration, and quality-related issues. Operational training is not included in phone technical support.
You can also reach support through support ticket here: – https://torchmate.com/technical-support
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What type of support does Torchmate offer after the sale of the CNC plasma cutting machine?
All Torchmate current model machines give you access to our support staff. Through phone or email, you will receive the technical support needed to keep your Torchmate operational and cutting.
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What size Torchmate CNC machines does Lincoln Electric Cutting Systems produce?
Lincoln Electric Cutting Systems offers light industrial plate cutting machines with sizes ranging from 4 foot by 4 foot up to 8 foot by 22 foot cutting surfaces. And round pipe and tube cutting machines that can cut pipe sizes ranging from 1 inch to 8 inch diameter. We also produce Heavy Industrial pipe cutting machines that will cut material ranging from 2 inch to 60 inch depending on the machine configuration. Visit https://www.vernontool.com for details.
- What are the differences between the Torchmate 4000 series tables, the Torchmate X, and the Torchmate 5100?
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What are the Torchmate machine cutting and metal fabrication capabilities? Do you have video?
It is our goal to give you a realistic idea of what you can expect from our Torchmate, FlexCut, Vernon Tool, FineLine and all other machines we manufacture. Check out our YouTube channel for all of our videos! >>Click here to view our video library
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Does Torchmate offer machine and software training?
Torchmate offers many forms of training. We have a virtual studio in our production facility that can facilitate a live demo using Zoom meetings. You can contact your sale representative for a live webinar that covers the operation and functionality of the current machines being produced. Customers can also attend in-person training sessions for hands on training with our experts. Additionally, we offer Torchmate Academy videos that can be accessed online at the customer’s leisure. Click here to see our training options
Click here to see Torchmate Academy - our 24/7 video training course.
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What thickness and materials can the Torchmate CNC plasma machines cut?
Several factors determine the cutting ability of the plasma cutter such as the Torchmate table’s weight and size capacities and the plasma power supply. We offer tables and power supplies that can cut material thicknesses between 18 gauge up to 2 inches.
Plasma cuts any electrically-conductive metal (steel, aluminum, copper, stainless steel, etc.)
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Can I use a Torchmate CNC system with oxy-fuel?
The Torchmate 5100 and Torchmate X (TMX) machines are capable of offering an Oxy-fuel torch for cutting thicker carbon material. The max material thickness that can be cut on either machine is 4 inches due to the gantry clearance. See the Torchmate X Here and see the Torchmate 5100 here.
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What preparations must be made for my Torchmate table / plasma cutter installation?
When installing a Torchmate CNC Cutting System in your workshop, there are many factors that will influence the potential productivity and ease of use of the machine—and the safety of the operator. The main factors to prepare for include the physical layout and placement of the machine in the shop and the availability of power, compressed air and other gases, and ventilation. >>Click Here for Full Article
Please see the Site Prep Guide for the Torchmate 4000 Series Here.
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How should I support the material being cut?
All of our machines come with material support slats. As you use your plasma cutting table, the slats will eventually become badly damaged, and you can first simply invert them, and ultimately replace them on an individual basis. The strips are quite inexpensive, and are available for purchase by e-mailing parts@torchmate.com
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What preparations must be made for my Torchmate table / plasma cutter installation?
When installing a Torchmate CNC Cutting System in your workshop, there are many factors that will influence the potential productivity and ease of use of the machine—and the safety of the operator. The main factors to prepare for include the physical layout and placement of the machine in the shop and the availability of power, compressed air and other gases, and ventilation.
>>Click Here for Full Article -
What kind of computer do I need?
The touchscreen computer provided with our machines is used to control the machine.
For Torchmate CAD used on a separate computer, the requirements are listed below.
· Intel i5-i7 2.6-3.0GHz / AMD Ryzen/Athlon/A-Series 2.8 GHz+
· 8-12GB RAM.
· 500GB SSD (recommended) or HDD.
· WIN7 SP1/8.1/10/11 (Windows updates must ALL be installed.)
· Resolution 1280 x 800 (minimum)
· Recommended: Windows 10 64-bit 1600 x 900.
It is best to use one in your home or office to design on Torchmate CAD, and the computer attached to the machine for its operation.