Torchmate is the industry leader in technical support. We support our machines with unlimited phone and web support for the life of the machine. On this website and in the provided instructions CD there are guides to help you in building and operating your machine. If any questions, problems, or concerns arise during assembly or operation of the machine please feel free to contact our technical support staff.
Torchmate Technical Support
866-571-1066 (Toll Free)
6:00AM-4:00PM Pacific Time
Monday - Friday
Soporte Técnico en español (321) 4451369
Technical Support Team
The Torchmate technical support team comes from a diverse background to better serve our customers.
Travis Jessop - Technical Support Manager
Paul is a former military avionicsman with experience working on AV-8B Harriers and an ex-winery millwright working on a high speed bottling line in Sonoma county, CA. Raised mostly in Reno, NV he has also traveled extensively across the US and spent a year in Asia teaching English and indulging his wanderlust. Hiking, building computers, guitar, sci-fi and studying philosophy are his off time interests.
Jake came to Torchmate after managing Radio Shack stores. He enjoys working on rebuilding his RX-7, model building, and improving his ever expanding collection of scripophily. Jake also served in the US Army Infantry stationed in Korea.email@example.com
Dennie grew up in and around the Sierras and enjoys the outdoors with his dog Tigger and 4 wheeling. He has a background in metal working and computers.
Daniel trains in MMA. He enjoys working on and modifying cars, and long walks on the beach.