Success Stories
"Thank you for all the time you spent yesterday helping me resolve the issue we were having with our machine. I must say, I am extremely pleased with the level of service we are receiving from everyone at Torchmate!"
The Torchmate machine was the best investment I have made in the shop. It just works. Even the small Growth Series machines have the potential to do serious industrial work.
I wanted to let you know that the machine is working with the tube cutter and I have been producing on it. I am happy with the results. I want to thank you and the team for the continuous support.
Thanks for all the support you guys offer and for the follow ups. It is truly refreshing to work with a company that takes so much pride in taking care of its customers.
I'm glad I chose Torchmate, I'm sure it will be a long and happy relationship.
I purchased a 4X4 from you guys at the beginning of March. I love this machine! It has allowed me to do things I never imagined and precision never before seen. Simply amazing. It has allowed me to really expand my business.
Best investment ever! No competition comes close to a Torchmate!
We love our Torchmate and even more the great support we get when we have questions!
I wanted to start by telling you this machine is one of the greatest things I have ever owned and couldn't be happier with my decision to go with Torchmate!
Because of the above and beyond help that I got with my second Torchmate 1 I have told anyone who will listen how great Torchmate is.
I would like to express how
good it´s been with the
Torchmate 3.
I have had it for over 1 year,
and it has exceeded my expectations...
Thank you guys for making an affordable plasma table that small businesses can afford, without giving up the first born.
Im a Full-Time Student at Everett Comm. College and I use a 4x6 Torchmate table to do alot of Wall Art for the EvCC AWS Chapter. I personally think its the best thing since the Dark-Ages....
The company has great customer service, the products function as advertised, and its amazing how much easier building ANYTHING has become in the shop.
Gentlemen I would like to let you know that we are close to getting our new unit up and running and so far dealing with your company has been a pleasure...
Torchmate customer Dick Roberts has created a 3 part DVD series that not only introduces you to the world of CNC but also walks you through his experiences working with a Torchmate 2.
With customer service like this I don't know why anyone would buy another machine.
The technical support is the best I've seen. I wish all tool companies had the same business plan as Torchmate!
We will be a Torchmate customer for life. Keep up the Great service!!!!
Your system works great, and your customer service is the absolute best I have ever experienced. I highly suggest a Torchmate plasma cutting system for everyone!
A great testimonial to the pride of being a Torchmate Owner. Order a Torchmate banner and your shop will be featured on our website! Click here to view Torchmate customer shop photos.
The personal attention that your company has shown to our organization is the main reason we like to highlight our partnership. Most people would like to help veterans; Torchmate does.
"I just wanted to write you and thank you for your continued support. You have always explained the answers to any problem I've had and really helped me run my machine to its fullest potential. With this Torchmate X I have been able to grow my business tremendously."
"We currently run a part on [our 2x2 system] that we had laser cut by a local fab shop and it saved us over $35,000 in just one year."
"I want to thank all of you for the great service, I am shocked on how fast it shipped!! good job guys!!"
"I can also say that I was sending 5+ emails a day with Torchmate as we finally started to get the table dialed in and their customer service is amazing."
"The machine has not only accelerated our works, it has as well increased our clientele, our performance and quality."
Syracuse High School spreads the word about Torchmate products, customer service, and technical support to other local schools.
"I am amazed by the speed and quality of the burn...We just completed in 3 hours what would have been an 8 hours shift job."
"7 plus years on my Torchmate 5x10 table, still going strong, haven’t replaced anything,(except torch consumables) not even a timing belt."
"Usually the new car smell goes away, or the excitement of a new toy as a kid wears off. Not at all with my Torchmate."
"It's here.
It's built.
It's working.
It's absolutely f*****g brilliant!"
"'I always wanted to have my own business,' he said." reported Iowa's Hawk Eye Newspaper.
Read how Torchmate helped customer Kirk Beckman do just that.
"I love my 2x2! Thank you for putting a tool like this within reach of a small shop "
"I want to compliment you on your staff 's terrific customer service & genuine desire to help. It has been a pleasure doing business with the company."
"I truly appreciate your assistance and keep up the great work guys. I have really enjoyed using the Torchmate 3 system."
" We are pleased with your machine and your support and highly recommend Torchmate equipment as an excellent addition to any machine or fabrication shop."
"I am very satisfied with our purchase and your tech support is better than advertised."
"It has replaced many tools I used to rely on including a horizontal band saw, hole saws, a vertical band saw and whole box of other tools. It does everything I expected it to, plus a 1000 other things I hadn't even imagined."
"Great customer service goes a loooooong way in my book!!"
"The possibilities this equipment has opened for me is impossible to convey! I now ship to customers all over the country."
"Thanks to my Torchmate CNC plasma table, my business has taken off! My machine has already paid for itself..."
"After having the machine for a few months, I’d have to say it has already more than paid for itself."
"This is the best thing since sliced bread. I have a lot more things to learn, but so far, you can't buy feelings this good in a truckstop parking lot."
"I hear our owner really likes the unit. It is doing a good job for us. We still have a few issues but your tech support is excellent and they have resolved every issue we have thrown at them."
"Since owning the Torchmate we have almost doubled our turnover with only 2 extra people 1tradesperson and 1 unskilled."
"Machine controlled plasma cutting is far superior then freehand cutting. Much better edge and profile distinction. This machine is a good addition to the other welding/cutting tools..."
"Torchmate plasma cnc machine helps us a lot in our day to day production."
"The Torchmate machine is like having your own A.T.M. machine you put material on it and pull the cash off it. The Torchmate machine has allowed me to work for myself and control my destiny..."
"On top of their awesome customer service they provide a top notch, high quality product."
Find out what Wallaby Fabrication PTY LTD had to say about their Torchmate CNC Cutting System.
"I purchased a Torchmate machine from you folks about 10 years ago. I have used the heck out of the machine and it hasn’t missed a beat."
"These are hard economic times everywhere, and this certainly gives me an edge."
"I have to compliment your company on its great service."
"We will always consider Torchmate first for all of our cutting system needs because of your excellent customer service."
"The machine has worked beautifully. Tech support walked me through some of my toughest cuts and concerns."
"I am now cutting out a 400 passenger ferry for a local fabrication company. Your tech-support guys are awesome!"
"We can now make a part in about 10 minutes, which used to take an employee all day."
"It looks and runs more like a much more expensive machine and has added a lot of value to my busness. Keep up the good work!"
"The plasma gave it the burned edge character that I had on the other leaves in my art and the whole process took twenty minutes to do the same thing it took me two days to do before. "
You can't imagine how much I use the machine and the abuse it recieves. Seldom do I get the chance to cut a clean full sheet of anything..
"I am a new owner of a "Torchmate" and I just want to say THANK YOU very much for the suppport and help we have recieved."
"First of all let me thank you for selling me a great machine. I purchased your two axis DOS based machine 10 years ago, and I must say it Rocks!!!!"
